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I forgot my personalized password for logging into my modem. What should I do?

If you previously changed the password to access your modem’s web configuration pages, and have forgotten it, see the following options:

I forgot my personalized password for logging into my modem. What should I do?

If you previously changed the password to access your modem’s web configuration pages, and have forgotten it, see the following options:

I forgot my personalized password for logging into my modem. What should I do?

If you previously changed the password to access your modem’s web configuration pages, and have forgotten it, see the following options:

I forgot my personalized password for logging into my modem. What should I do?

If you previously changed the password to access your modem’s web configuration pages, and have forgotten it, see the following options:

I forgot my personalized password for logging into my modem. What should I do?

If you previously changed the password to access your modem’s web configuration pages, and have forgotten it, see the following options:

I forgot my personalized password for logging into my modem. What should I do?

If you previously changed the password to access your modem’s web configuration pages, and have forgotten it, see the following options:

I forgot my personalized password for logging into my modem. What should I do?

If you previously changed the password to access your modem’s web configuration pages, and have forgotten it, see the following options:

The LED for the Ethernet port is not lit.

  • Restart the computer so that it can re-establish a connection with the cable modem.
  • Check for a resource conflict (Windows users only). 
  1. With Win7, click Start, right-click on Computer and choose Properties

My Ethernet device will not connect to the network.

If the Ethernet device is a computer, it is possible that the computer does not have DHCP client enabled, which allows it to obtain an IP address automatically and join the network.

To enable DHCP on Windows:

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